Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, such as when you complete a contact form, request information, or communicate with us by email or phone. This may include your name, email address, phone number, company name, and any other details you choose to share.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages viewed, referring URLs, and timestamps, typically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for purposes that may include:

• Responding to enquiries and providing requested information about our services
• Operating, maintaining, and improving our website and offerings
• Communicating with you about updates, content, or matters relevant to your enquiry
• Monitoring and analysing usage trends to improve user experience
• Detecting, preventing, and addressing technical or security issues
• Complying with applicable legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and understand how our site is used. You can set your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. Disabling cookies may affect the functionality of parts of our website.

4. Legal Basis for Processing

Where applicable data protection law requires it, we rely on legal bases such as your consent, our legitimate interests in operating and promoting our business, and compliance with legal obligations, to process your personal information.

5. Sharing and Disclosure of Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communications tools
• Professional advisors, where necessary for legal, accounting, or compliance purposes
• Regulators, courts, or other authorities where required by law or to protect our legal rights
• A successor entity in connection with a merger, acquisition, or sale of business assets

We require third parties who process information on our behalf to apply appropriate safeguards consistent with this Policy.

6. Data Retention

We retain personal information for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If information is transferred to or accessed from locations outside your home jurisdiction, we aim to ensure appropriate safeguards are in place, consistent with applicable law, to protect that information wherever it is processed.

9. Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, update, or request deletion of your personal information, to object to or restrict certain processing, or to request a copy of your information in a portable format. To exercise any of these rights, please contact us using the details on our Contact page.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page, and the "last updated" date will be revised accordingly. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details provided on our Contact page.